App / Live
At 2kkfb, your information and transaction records are handled with clear rules about what we collect, how long we keep it, and who can see it. Access to this platform and the rights described here depend on your local law and eligible regions.
This policy applies to every interaction you have with 2kkfb — from the moment you open an account to each session you start and every transaction you complete. We collect the information needed to run your account: your registration details, device identifiers, session activity, and payment references tied to Nagad, Rocket, and Bank Transfer. We do not sell your personal data to third parties. Payment processors handling Nagad and Rocket transactions operate under their own data terms, and we link to those where relevant. Cookies and similar tools help us keep your session active and remember your lobby preferences across visits. You can adjust cookie behaviour through your browser settings at any time. Data we hold is kept only as long as your account is active or as required by applicable law. When you close your account, we follow a defined retention schedule before deletion. Eligibility to use this platform and the rights described in this policy depend on your local law and the regions where 2kkfb operates. If you are unsure whether this policy applies to your situation, contact our support team before proceeding.
Nagad payment references
Rocket transaction records
Bank Transfer account data
Active session identifiers
Not every service you reach from 2kkfb falls under this policy. Understanding the boundary helps you know where your data rights apply and where a third party's own terms take over.
Your login credentials, session history, and account preferences are fully covered. We control how this data is stored, who can access it, and how long it is retained.
Payment references for Nagad, Rocket, and Bank Transfer are recorded in your account wallet. The payment processor's own privacy terms govern data held on their side of the transaction.
Pages, game lobbies, and promotional notices served directly by 2kkfb are within scope. We log which sections you visit to improve navigation, not to build advertising profiles.
Links to external sites, game studio interfaces, and payment apps operate under their own policies. Once you leave the 2kkfb environment, this policy no longer applies.
You have practical options for managing the data we hold about you. Reviewing your account history is straightforward — log in and open the account section to see your session records, deposit references, and profile details as they currently stand. If something looks wrong, you can submit a correction request directly through the support channel and we will check it against our records. Raising a question about how your data is used does not require closing your account; send a message through the contact form and our team will respond with the relevant detail. If you want to request deletion of your data, that option is available when you close your account, subject to any retention period required by applicable law. Eligibility for these rights may vary depending on your region.
Open the account section after logging in to see your current profile data, session history, and transaction references stored against your account.
If your registered details are out of date or incorrect, submit a correction request via the support contact form and we will verify and update the record.
Questions about what we hold, why we hold it, or how long it is kept can be sent through the contact form without any obligation to close your account.
When you close your account, you may request deletion of personal data. We follow a defined retention schedule and confirm completion once the process is done.
If you have a question about your data or want to exercise any of the rights described here, use one of the contact routes below. We do not publish response time commitments, but every privacy request is logged and handled in the order it is received.
Submit a privacy question or data request through the contact form on the 2kkfb site. Include your registered account details so we can locate your record.
Open the live chat from any page while logged in to speak with the support team about your account data or to start a correction or deletion request.
Send a written privacy request to the support email address listed in the account help section. Written requests create a clear record for both sides.
We apply consistent controls across every part of the account system to keep your information accurate and accessible only to you and the processes that need it to run your account.
We use cookies to keep your session active and remember lobby preferences. You can review and adjust cookie permissions through your browser settings; disabling them may affect how some account features work.
Access to your account data is protected by your login credentials. We do not share account details with other users. If you suspect unauthorised access, change your password and contact support immediately.
We keep account and transaction records for as long as your account is active and for any period required by applicable law after closure. The retention schedule is available on request through the contact form.
When this policy changes in a material way, we post a notice in the account area. Continuing to use the platform after a posted update means you have seen the revised terms.
These are the questions we hear most often about how your data is handled. If your question is not here, use the contact form or live chat to ask directly.
We collect the details you enter during registration — name, contact information, and payment method references such as Nagad or Rocket. We also record session activity and device identifiers needed to run your account securely.
We do not sell your data. Payment processors for Nagad, Rocket, and Bank Transfer receive only the references needed to complete a transaction. They operate under their own privacy terms, which we link to in the payment section.
Log in and open the account section to review your profile details, session history, and transaction records. If you need a fuller picture of what we hold, submit a request through the contact form and we will respond with the relevant information.
Yes. When you close your account, you can request deletion of your personal data. We follow a defined retention schedule — some records may be kept for a period required by applicable law — and we confirm completion once the process is finished.
Cookies keep your session active and remember your lobby preferences between visits. You can adjust or block cookies through your browser settings at any time. Disabling certain cookies may affect how account features and the game lobby behave.
Access to 2kkfb and the rights described in this policy depend on your local law and the eligible regions where the platform operates. If you are unsure whether this policy covers your situation, contact support before using the platform.